Background

FAQ

We encourage all our VIPs to give our FAQ a glance for quick answers to common questions in the community.

  • VIP Games

    What is VIPGames?

    VIPGames delivers the most popular games in the world straight to your mobile device. Enjoy the best of arcade, sports and brain-teasing games that guarantee hours of entertainment!

    What do I do with VIPGames?

    Bring out the gamer in you and enjoy our selection of the world’s best games. Choose from action games, sports games, adventure games and stimulating puzzle games that will keep you addicted for hours on end.

    Am I eligible to play VIPGames?

    You must be 18+ or have received permission from your parents or legal guardians or anyone authorized to pay your bill.

    What do I need to play VIPGames?

    Our service is compatible with smartphones and requires 3G and up. You will need a modern web browser.

    How many games are offered?

    VIPGames offers over 56 games that are guaranteed to keep you addicted for hours on end.

    How was I subscribed to VIPGames?

    You visited one of our promotional pages and clicked on the subscription button.

    How much does the service cost?

    You are charged the rate mentioned on the promotional page that you visited before you subscribed to our service.

    Why does your service show up with a different name on my mobile phone bill?

    This is mainly due to limitations on an operator’s billing and invoicing platform.

    How often do you add new games?

    To keep up with the growing demand, our games are constantly being improved and updated, and new games are added to our list.

    Who regulates your services?

    There are government agencies that regulate the mobile business. In addition, each mobile operator has their own set of rules and regulations. We are adding our own rules to make sure everything is secure.

  • Subscription

    How do I subscribe to VIPGames?

    Simply visit one of our promotional pages!

    How am I charged?

    Subscription charges will be deducted directly from your prepaid balance or will reflect in your monthly post-paid bill.

    Can I change the mobile number in my account?

    At the moment, this is not possible.

  • Contact Us

    How do I contact customer care?

    • Use the Contact Us form
    • Send an email to supportqa@vipgames.me